One year after the aged care royal commission, families say 'nothing's changed' at a nursing home in Melbourne
Like so many people who face a decision about placing a parent into residential aged care, for Litsa Beck it was a struggle.
Seven years ago her father George Poulos was living with dementia and could no longer look after himself. His family moved him into Bupa Aged Care Templestowe, in Melbourne.
"I was expecting specialist dementia care. I was expecting a workforce that were highly trained," Ms Beck said.
"That was my impression … that is not what I found as time went on."
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